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MTN Nigeria Recruitment 2021/2022 and How to Apply for Graduate Jobs Online

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MTN Nigeria Recruitment 2021/2022 and How to Apply for Graduate Jobs Online.

MTN Nigeria Recruitment 2021/2022…. MTN Nigeria, MTN Nigeria Recruitment 2020, How to Apply for MTN Nigeria Recruitment 2021/2022 Online. See more details below;

MTN Nigeria Recruitment 2020

MTN Nigeria Recruitment 2020

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following vacant positions below:

1. Job Title: General Manager, IS Governance & Compliance
Loaction:
 Lagos
Job Description

  • Responsible for IT Regulatory Compliance, IT Audit Governance and IT Governance support.
  • Oversee and be accountable to drive the mechanism for process controlling and continuous process improvement in IT.
  • Responsible for supporting management with its responsibilities in responding to requests from internal and external audit entities including reviewing requests, monitoring audit execution and reviewing findings with governance bodies.
  • Regularly monitor and review resources of the department ensuring they are allocated, utilized in a cost effective and financially disciplined manner and in line with budget provisions.
  • Review MTNN corporate direction and develop Information Services Governance landscape ensuring alignment with MTN corporate strategic objectives and develop plans to support business initiatives and enhance IS infrastructure support capacity.
  • Provide support initiatives that will ensure cost savings and reduction to drive EBITDA growth for the organization. (OPEX/COS savings).
  • Champion the review of Business Processes (headcount, process optimisation, business optimisation, continuous service improvement etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
  • Monitor changes in regulations and technology that may affect revenue assurance functions in MTNN and ensure revenue leakage is minimized.
  • Improve MTNN’s Net Promoters Score
  • Develop strategies, champion customer centric culture across the organization and develop/reform relationships with MTNN’s internal and external customers to transform the MTNN’s revenue.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Ensure the right service management practices are in place to create the enabler for IT systems to provide a differentiated customer experience.
  • Provide primary support for yearly SOX/ PWC IT audit exam for Ratings IT Operations
  • Further institutionalize segregation of duties control across Ratings IT applications
  • Define opportunities for automation of monitoring IT controls
  • Track action plans to complete, monitor and report on IT risk and IT control related activities
  • Manage a portfolio of activities related to planning and executing the IT control assessment activities
  • Create and maintain governance structure for processes and ensure processes and policies are developed, documented and maintained in accordance with established set /industry guidelines and benchmarks.
  • To ensure all IT systems uptime and ensure that adequate capacity, availability to drive expected Customer Experience
  • Provide leadership on IT Architecture governance and ensuring compliance to King III technology risk management. Measures of success include repository architecture accuracy, appropriate and timely reporting on Technology governance.
  • Be accountable to drive the IT Governance using implementation mechanism for process controlling and continuous process improvement with focus on the definition and further development of guidelines, standards and metrics (KPIs), including compliance.
  • Also responsible for ensuring that the aims of Disaster Recovery and Service Continuity are met and that the IT continuity strategy processes, and plans and procedures are developed and maintained.
  • Ensure QA standards are met and report on compliance (including performance against QA Management plan, business KPIs and client KPQPs & SLAs).
  • Ensure global coverage of the Service Transition function as well as enable the control monitoring function for regular review and reports of operating controls around our applications and infrastructure.
  • Ensure that Operational controls meet regulatory and audit requirements as well as align to industry best practices including IT Sarbanes Oxley.
  • Defining and maintenance of IT maturity model, quality management system and regular evaluation of IT maturity
  • Ensures effective IT Risk management, Compliance & Audit
  • Develop and implement processes and procedures for tracking company assets to oversee quality control throughout their lifecycles.
  • Lead and collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
  • Definition of global IT processes, process goals/ quality objectives and derivation of key figures (for example IT process indicators (KPI) for process optimization)
  • Ensure processes follow the agreed standards and accountable for reporting of process quality and compliance
  • Definition, coordination and implementation of the overall concept for the quality and process management (quality policy, manual)
  • Measure and identify optimal potential in terms of continuous improvement process as well as initiation and support of optimization measures
  • Accountable for ensuring the preparation and conduction of IT process audits.
  • Providing advice on IT methods, IT tools, IT process optimization and general IT process management
  • Responsible for supporting management with its responsibilities in responding to requests from internal and external audit entities including reviewing requests, monitoring audit execution and reviewing findings with governance bodies.
  • Define and implement Key Performance Indicators and Metrics for support and operational activities and use these metrics to drive service delivery excellence
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Provide leadership and direction leading team to deliver on respective business targets and improve overall performance of the department.
  • Providing opportunities for staff to build on the company’s investment in their training and improve productivity.
  • Coach and mentor the IS team to ensure understanding of the objectives and goals of the department, awareness of all related job requirements and accountabilities and leverage human resources career development programs for staff career development.
  • Deliver business value through partnership with MTNN’s Ecosystem Partners to customers to enhance MTN’s Corporate Brand
  • Promote the Governance vision and institute a customer centric culture and interface between IS, its stakeholders and the rest of the organisation

Job Condition:

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Local and International travel

Experience & Training
Education:

  • First Degree in any related field
  • Fluent in English and language of country preferable
  • MBA/MSC is advantageous
  • Relevant IT Degree/Professional qualification,
  • CISA/CISM/CGEIT Certified
  • TOGAF Certified
  • ISO/PCI-DSS /COBIT Certified
  • ITIL Certified

Experience:

  • 12 years’ experience which includes:
  • Senior management track record of minimum 6 years; with at least 5 years in relevant sector/ industry as per relevant role
  • Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
  • Worked across diverse cultures and geographies
  • Senior management experience in strategy formulation, technology forecasting, enterprise architecture, network economics, project management, operations management, strategic planning and quality control management.
  • Proven experience in Compliance frameworks such as SOX will be advantageous.
  • Ability to design, evaluate and document processes and lead teams in accomplishing process review and improvement.
  • Experience in Audit, and possess an understanding of key Technology general controls and risk mitigation procedures is preferred
  • Experience in the following areas: technology, project management; process management, IT audit and quality control
  • Understanding of regu

Minimum Qualification

  • BA, B.Eng, B.Sc or B.Tech

Click here to apply online

2. Job Title: Financial Planning Accountant (Financial Reporting – Supervisory)
Loaction: Lagos
Job Description

  • To ensure prompt and accurate financial reporting of MTNN operating activities (income statement, balance sheet and cash flow statement).
  • Review accounts, including Operating Expenses and Asset/Liability accounts for completeness and accuracy, raising manual journals to correct any error discovered.
  • Prepare financial statements for statutory purposes and internal reporting (MIS).
  • Monitor accurate reporting of management fees, ensuring financial accounts are in compliance with Accounting Standards (IAS, SAS, SA, IFRS and GAAP).
  • Perform analytical review of monthly income statement.
  • Identify, follow up and escalate issues from statutory audits.
  • Identify and escalate needs and requirements from the ERP system.
  • Prepare, update and provide links to trend analysis for actual data (IS).
  • Ensure value is created when responding to enquiries regarding expenses and information from internal customers
  • Provide guidance to stakeholders on postings into operating expenses account when required
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition:

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Open plan office

Experience & Training
Education:

  • First degree in Accounting or any other related discipline
  • Fluent in English
  • A professional accounting qualification (ACA, ACCA, CPA)

Experience:

  • Minimum of 3 years’ experience in an area of specialisation; with experience working with others
  • Experience working in a medium  organization
  • Experience within a leading organisation’s financial department
  • Experience in working with enterprise financial systems
  • Experience in telecommunications industry (desirable)

Training:

  • Middle Management Development Programme
  • Knowledge update on accounting and financial standards and best practices

Minimum Qualification

  • BA, BEd, BSc or HND.

Application Closing Date
1st August, 2020.

Click here to apply online

3. Job Title: Accountant, Financial Operations (Supervisory)
Location: Nigeria
Job Description

  • To account for all company-wide Financial Operations activities (Fixed Assets, Revenue Management, Expenditure Operations, Business Support and General Ledger), support various divisions on financial issues and maintain commercial relationships with external stakeholders.
  • Review relevant general ledger accounts (Income statement and Balance Sheet), the Age analysis of Balance Sheet accounts, relevant general ledger/sub- ledger accounts, reconciliation of weekly and monthly performance reports, relevant schedules and reports for accuracy and completeness in line with set accounting standards.
  • Review and approve journal vouchers and other financial transactions for posting in ERP system.
  • Supervise the implementation of finance policies, processes and procedures and ensure strict adherence to established internal controls, MTN PPP’s, IFRS, IAS and GAAP.
  • Work with Financial Operations Manager to prepare departmental budgets and provide support in daily unit administrative activities in line with the strategic objectives.
  • Provide input into relevant management and board papers, review supporting documents/back up schedules to meet audit and regulatory requirements as well as analyse/interpret data to facilitate decision-making.
  • Ensure efficient optimisation of databases/systems and prompt resolution of all reconciling items.
  • Monitor and report on key performance indicators in order to meet all month end reporting deadlines.
  • Oversee daily operations of the department as well as safeguard company assets and maintain customer/vendor relationships.
  • Coach and train direct reports to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and identify opportunities for team members.
  • Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
  • Maintain a strict control environment and ensure strict compliance with all MTNN policies and procedures.
  • Analyse/prepare relevant information for annual budget and financial forecasting; and assist in managing inter-company relationships.
  • Supervise/review operational cash flow projection and utilization as well as processing of account payable.
  • Work with Financial Operations Manager to identify /rectify error in the entry and remittance of Withholding Tax deductions.
  • Establish trends and benchmarks for cash transactions per accounts and prepare reports to assist with pricing decisions.
  • Review and approve departmental accrual submissions as well as provide detailed investigation and analysis of all accounts

Job Condition

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Open plan office

Experience & Training
Education:

  • A first degree in any discipline, but a finance and management related degree is desirable.
  • A professional accounting qualification (ACA, ACCA, CPA, CIMA).
  • Fluent in English

Experience:

  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising others
  • Experience working in a medium organization
  • Experience in core accounting function
  • Knowledge of Microsoft Office tools
  • Experience in using an ERP system is desirable
  • Experience in Finance functions in the telecommunications industry would be an added advantage

Training:

  • Numerate and analytical skills.
  • Effective communication.
  • Assertiveness in workplace.
  • Problem solving and decision making skills.
  • Time management.
  • Personal Effectiveness.
  • Creative thinking.
  • Telecommunication Basics.
  • Knowledge update on accounting and financial standards and best practices.

Minimum qualification:

  • BSc, BTech, HND or BA

Click here to apply online

4. Job Title: Planner – Material Resource
Location:
 Nigeria
Job Description

  • Planner, Material Resource is part of the Planning & Forecasting team at the Opco and will support the demand fulfillment and planning process.
  • Planner, Material Resource will use Material Requirements Planning (MRP) techniques with demand and inventory data to calculate requirements for materials.  The role collaborates with the demand planning team in creating purchase requisitions, make stock re-order recommendations and reschedule open orders aligned to delivery dates.
  • Planner, Material Resource would support the Manager, Planning & Forecasting and would be involved in the demand fulfillment process. These processes would involve interactions with Opco and Centers of Excellence (CoE)
  • Update Bill of Material (BOM) based on the requirements
  • Prepare schedule of purchase for the required material and share with Buyer
  • Participate and provide inputs in operational meetings
  • Set up and manage ad hoc meetings for day to day operational requirements
  • Timely notification of escalations to the Manager
  • Resolve escalations as per defined escalation/resolution procedures
  • Participate and provide inputs on project status meetings
  • Propose operational changes and provide associated user impact assessment
  • Ensure effective execution of day to day operations and at the Opco and resolve operational issues
  • Improve productivity and quality through leading practice initiatives
  • Initiate request for creation of BOM in case it is not available
  • Identify the components of product to be updated in BOM
  • Perform material requirement planning on a periodic basis considering the demand and inventory level
  • Assist Manager, Planning & Forecasting in defining minimum-maximum stock replenishment
  • Calculate the reorder point, min-max levels, safety stock and bin level
  • Monitor stock level and calculate the requirements
  • Supervise individual team members performance
  • Allocate daily work to team members and ensure appropriate planning for back-up and leave/absenteeism
  • Ensure cohesive working
  • Accountable for meeting and prioritising own targets/ deadlines and those of direct reportees
  • Provide information to the Manager on work accomplishments and individual / team challenges
  • Lead team meetings and contribute on specialist/ technical areas
  • Review performance metric dashboards on various performance metrics and provide inputs to the Manager
  • Perform Quality Assurance (QA) to check adherence to supplier and customer contract/ agreement related terms and conditions
  • Liaise with SCM and CoE with regards to local demand planning requirements
  • Provide inputs to the Manager (as required) relating to progress made within the sub-division and in accordance with the measurement metrics set by the organization
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values

Job Condition:

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Open plan office

Experience & Training
Education:

  • First  degree in Supply Chain Management or any related discipline
  • Fluent in English
  • CSCP (Certified Supply Chain Professional)
  • Experience:
  • Minimum of 3 years’ experience in an area of specialisation; with experience working with others
  • Experience working in a medium  organization

Training:

  • Any training specific to Supply Chain Management will be an added advantage

Minimum Qualification

  • BA, BEd, BSc or HND.

Click here to apply online

5. Job Title: Financial Planning Manager (Financial Reporting)
Location:
 Lagos
Job Description

  • To ensure prompt and accurate financial reporting of MTNN operating activities (income statement, balance sheet and cash flow statement).
  • Support the Shareholder return strategy by developing and implementing Finance Processes that are align to achieving all elements on the business scorecard. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
  • Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
  • Oversee the preparation of financial statements for internal reporting and statutory purposes, reviewing monthly financial statement (MIS) as part of financial management.
  • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Drive an increase in MTNN’s Net Promoter Score.
  • Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the Group Culture Audit.
  • Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service
  • Co-ordinate and manage financial audits process, ensuring compliance with guidelines and standards.
  • Identify requirements for ERP system and oversee the development of financial reports on the system.
  • Monitor compliance and ensure financial accounts are align with accounting standards (IAS, SAS, and SA) and generally acceptable accounting practice.
  • Chart company accounts and integrate with Group chart of accounts, overseeing general ledger set up (Period Closing and Year Closing).
  • set up accounting rules and perform compliance check in conjunction with the systems team
  • Monitor and evaluate potential impact of new initiatives, joint ventures, consolidation on company’s financial statements
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.

Job Condition

  • Normal MTNN working conditions
  • May be required to work extended hours
  • Immense pressure at month end

Experience & Training
Education:

  • First Degree in Accounting or any other related discipline
  • Fluent in English
  • A professional accounting qualification (ACA, ACCA, CPA).

Experience:

  • Minimum 6 years’ experience, which includes:
  • Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others
  • Experience working in a medium to large organization
  • Finance and accounting experience
  • Experience in working with enterprise financial systems

Training:

  • Middle Management Development Programme
  • Training programmes which facilitate knowledge update on accounting and financial standards and best practices

Minimum Qualification:

  • BA, BEd, BSc or HND.

Click here to apply online

6. Job Title: General Manager, Regional Operations (East)
Location: Nigeria
Job Description

  • To operationalize and implement MTNN’s regional operations strategy within the regional environment and ensure that regional sales targets and service levels are achieved.
  • To drive compliance and enhance MTNN’s coporate image and reputation by driving/championing the External Management Stakeholder Strategy.
  • Drive an increase in Shareholder return by ensuring that ROM Processes are aligned to achieve all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
  • Regularly monitor and review resources of the region ensuring they are allocated and utilized in a cost effective and financially disciplined manner and in line with budget provisions.
  • Develop annual regional budgets (OPEX and CAPEX) and provide firm budget management to maintain costs and reduce loss from regional operations.
  • Assess resource requirements for the region, guide and influence the long term financial view of the organization provide input into the overall business planning.
  • Champion/Sponsor the review of Business Processes (headcount, process optimisation, business optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
  • Champion Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy
  • Drive effective execution of regional operational and business plans consistent with the vision, mission,core values and strategic plan of MTNN, and coordinate resources to ensure their proper execution.
  • Facilitate and champion campaigns to exploit market opportunities that reflect and align with MTN’s innovative brand, leadership and philosophy.
  • Provide information to the customer regarding appropriate policies, procedures and operating practices; as well as competitor activities.
  • Liaise with marketing division to drive key brand propositions within the regions
  • Communicate MTNN value propositions to regional markets via appropriate media
  • Drive an increase in MTNN’s Net Promoter Score
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Facilitate the execution of the ROM Governance Structure and escalate variances promptly to the Sales & Distribution Executive.
  • Identify and implement innovative, disciplined, and continuously improving business processes and systems in the region.
  • Evaluate need and recommend opportunities for business development and expansion in the region.
  • Develop weekly/monthly reports to track metrics/measures and monitor regional performance to ensure achievement of set targets.
  • Review and evaluate regional performance on a continuing basis and provide direction for modification of systems and/or implementation of new systems.
  • Support, communicate, reinforce, and defend the vision, mission, values, philosophy and culture of the organisation.
  • Establish processes/standards and evaluation of systems and technologies with regards to customer experience.
  • Anticipate and effectively deal with issues that could enhance the region’s opportunities or adversely impact business results.
  • Proactively identify, evaluate, mitigate and report on compliance, regulatory and reputational risks across the region.
  • Coordinate liaison between staff in the region and ensure effective information and resource sharing to achieve desired objectives.
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Develop framework for technical and commercial knowledge transfer and establish same as a key component of the employee performance management system within the Business Development Department.
  • Provide leadership and direction in the operations, leading team to deliver on respective business targets and improve overall performance of the region. Identify, evaluate and track the development needs and performance of staff within the department, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
  • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
  • Coach and train regional team members to ensure the understanding of the objectives and goals of the region. Drive awareness of the set targets/requirements and regularly review their training needs.
  • Support organisational employee awareness on Compliance and Stakeholder Management – including providing regular training to employees on compliance & stakeholder management matters and promoting/enhancing a strong telecom-wide compliance & stakeholder management culture etc.
  • Promote a sustainable organizational culture that enhances employee productivity and oversee the management of the year on year performance of all dimensions of the Group Culture Audit.
  • Implement Government Relations Strategy for the region in alignment with MTN Nigeria’s business direction to guarantee license to operate and business sustainability.
  • Establish and maintain effective corporate relationship with key stakeholders and decision makers in the executive and legislative arms of government to effectively channel the goals and desires of MTNN. Furthermore, maintain positive relationships with local, state and federal government representatives, community leaders, and other external stakeholders as necessary in the overall management of the region to ensure harmonious relations are maintained.
  • Develop and maintain a strong ethical relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) to ensure the long term viability of the business.
  • Participate in relevant stakeholder forums aimed at developing/reviewing policies/statutory laws – ensure MTN’s views are appropriately represented.
  • Deliver business value through partnership with MTNN’s Ecosystem Partners and customers to enhance MTN’s Corporate Brand.
  • Develop strategies and champion customer centric culture across the organization and develop/reform relationships with MTNN’s internal and external customers to transform the MTNN’s revenue – Build and maintain relationships with customer groups.
  • People Management Responsibilities: o Recruit and hire staff in the region (as authorised by the Chief Operating Officer) and in collaboration with the functional head. o Drive employee engagement across the region. o Role model the 4 Vital Behaviours and COS. o Provide career development for direct reports (counselling, coaching, identify KPA’s, career planning, goal setting, knowledge transfer, mentoring, etc.).
  • Determine training needs and identify training courses for individuals and teams.

Job Condition:

  • Normal MTNN working conditions

Experience & Training

  • First degree in related discipline / Masters advantageous
  • Fluent in English and language of country preferable
  • Possession of a post graduate degree in a relevant discipline will be an added advantage.
  • Minimum 12 years working experience which includes:
  • Senior management track record of 3 years or more
  • 3 years’ experience in relevant industry/sector (FMCG/ Telecommunications/ Retail Banking/ service industry context)
  • Experience working in a global/multinational enterprise (understanding emerging markets advantageous)
  • Worked across diverse cultures and geographies

Minimum Qualification

  • BA, B.Ed, B.Eng, B.Sc, B.Tech, HND or LLB

Click here to apply online

7. Job Title: Senior Manager, Sales Planning & Analytics
Location: Nigeria
Job Description

  • Co-ordinate and measure effort to transform S&D into an intelligence driven operation through the digitization of channels as well as the provision of analytics to guide sales activities and initiatives.
  • Support the Shareholder return strategy by developing and implementing the Division’s processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
  • Participate in the review of Business Processes (headcount, process optimisation etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
  • Participate in Contract negotiations to reduce cost and drive MTNN Value Creation Philosophy.
  • Conduct quarterly ROI analysis on the ‘’transform’’ S&D initiative
  • Serve MTNN’s customers and provide solutions to improve the customer experience.
  • Partner effectively with MTNN’s critical high value customers to enhance MTN’s Corporate Brand
  • Develop strategies and champion customer centric culture across the organization and develop/reform relationships with MTNN’s internal and external customers to transform the MTNN’s revenue.
  • Drive an increase in MTNN’s Net Promoter Score
  • Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
  • Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.
  • Partner with MTNN’s Ecosystem Partners to deliver business value.
  • Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
  • Work with third party service providers to deploy and drive adoption and use of technology platforms that enable digitization in the sales operations
  • Recognize and replicate best practice from other MTN OPCOs in the areas of digitization and transformation of S&D operations
  • Institute the use of POS, site and street level analytics in daily sales operation
  • Develop and present relevant daily, weekly, monthly and quarterly performance reports and best practice sharing intra and inter OPCO
  • Execute and drive adoption of a Trade Automation Solution making intelligence on POS activities and performance available for the sales teams
  • Analyze macro and micro economic trends to guide sales planning across the regions – defining headroom and opportunities for growth based on network investment and other drivers of business performance
  • Develop a framework for implementing CVM in the channels especially using intelligence generated from the VTMs, TAS and other sales/POS management platforms to drive competitive advantage in the channels
  • Review market intelligence and competitor insight, develop approaches for penetrating the market based on existing channels identifying constraints, challenges and trade-offs of the approaches.
  • Initiate and drive execution of relevant transformational projects to achieve the set of objective of becoming a BI driven sales organization

Job Condition:

  • Normal MTNN working conditions

Experience & Training

  • First degree in (B Econ/ B Admin/ B Comm / Numeracy preferred)
  • Fluent in English and language of country preferable
  • Minimum 9-17 years’ experience including:
  • Manager track record of 3 years or more; with at least 3 years in relevant sector/ industry
  • Worked across diverse cultures and geographies advantageous
  • 8 years sales, reporting, planning/ analytics experience

Minimum Qualification

  • BA, BEd, BSc, BTech or HND

Click here to apply online

Application Deadline:  25th July, 2020.

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