American Express Hiring Process 2020 and Career Guide Requirements.
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American Express Hiring Process 2020… The American Express Company, which is known as Amex, is an American multinational financial services corporation which is headquartered in Three World Financial Center in New York City. The company was founded in the year 1850 and is one of the 30 components of the Dow Jones Industrial Average.
American Express Hiring Process
The company is best known for its charge card, credit card, and also its traveler’s businesses. In the year 1850, American Express started as an express mail business in Buffalo, New York.
It was founded as a joint stock corporation by the merger of the express companies which is owned by Henry Wells (Wells & Company), William G. Fargo and John Warren Butterfield (Wells, Butterfield & Company, the successor earlier in 1850 of Butterfield, Wasson & Company).
Henry Wells and Fargo also started Wells Fargo & Co. in the year 1852 when Butterfield and other directors objected to the proposal that American Express extend its operations to California. American Express established its headquarters in a building at the intersection of Jay Street and Hudson Street in what was later called the Tribeca section of Manhattan.
For a couple of years, it enjoyed a virtual monopoly on the movement of express shipments (goods, securities, currency, etc.) throughout New York State. In the year 1874, American Express moved its headquarters to 65 Broadway in what was becoming the Financial District of Manhattan, a location it was to retain through two buildings.
In this article, the American Express hiring process, their jobs and their career guide requirements will be discussed.
The American Express hiring process is composed of 3 stages
- Online Assessment Tests.
- Phone Interview with HR.
- A face to face interview with the hiring manager on site.
- A face to face with office manager on site.
The whole process may take up to a month depending on your position.
1. Online assessment test
This is the stage where applicant applications are accessed; the qualified candidate will be given a test online. This test will determine if the candidate is qualified for the next phase or not and also help to cut down the pool of candidates.
2. Phone interview with HR:
Candidates who succeeded in the online test will go through a phone test. Here questions will be asked by the HR, and the applicant response will determine if he or she is fit for that position.
3. A face to face interview with the hiring manager on site
This step is where the candidate will be interviewed by the hiring manager. It is an oral kind of interview, candidates response here is very crucial, personal details will be asked and the reason why the candidate is interested in the job.
4. Face to face interview with office manager on site:
In this stage, the candidate will meet with the office manager, as well as the panel. Vital questions which will be of help to the company will be asked, and other important issues will be discussed.
American Express Interview Questions
Candidates answer the following questions in America Express interview
- Explain the different matrixes on your previous job.
- What do you think is American Express business secret?
- When you hear the word ethics, what comes into your mind?
- Why would you like to work in American Express?
American Express Assessment Test Format
1. Computer Engineer positions
If applying for an IT, technical position, you will be asked to take coding tests in order for AmEx to understand how well you understand basic coding and whether your strengths fit the position.
2. Customer Care/Home Care Professional positions
When applying for a job which requires customer contact, like sales and customer service, you will be asked to take a situational judgment test which assesses whether your response to certain situations fit the way the company would like you to respond to their customers.
3. Personality test
No matter what position you are applying for requires a personality test in order to get to know you better and understand your thought process and qualities.
Job-Test-Prep offers a comprehensive package in order to prepare you for the American Express assessment test and help you start your job. The American Express preparation bundle includes sample practice tests, study guides and step-by-step explanations on how to choose the correct answer.
What is Included?
- 23 mathematical tests and drills
- 30 figural reasoning tests
- 15 tables and graphs practice tests
- 11 SJT’s
- 3 SJT study guides
- 1 full personality test
- 7 personality study guides
- 2 interview guides
- Interview video tutorial
- Interview preparation
- A preparation test and tutorials for Office's Excel and Word
American express jobs include
- Business development professional
- Technology associate
- Technology software engineer
- Subcontract administrator
- Network administrator
Job requirements
1. Minimum of 3-5 years of customer service experience with a passion for building customer loyalty through exceptional listening, strong written and verbal communication and relationship building.
2. Ability to work in a fast-paced metric driven environment with navigation in a windows environment.
3. Demonstrated consultative experience, resourcefulness, and ability to influence.
4. Experience owning or working in a small business a plus.
5. This position operates in a 24/7 environment, the ability to work a non-traditional schedule is required.
6. Bachelor’s Degree in Business or other related field preferred.
7. This position is based in Sunrise, Florida.
An employment eligibility to work with the American Express in the U.S. is required as the company will not pursue visa sponsorship for all these positions
Finally, American Express is a good company to work with, their managers are qualified, and the reporting system is great. They have great culture; teamwork is encouraged as well as innovations and sharing of ideas. They are so supportive of internal movements to new roles, and to crown it all they care so much about their employees.
So far, this article has brought to the knowledge of individuals the American expressing hiring process, and their career guide requirements.
NG Team.
